After tracking equipment procurement budgets for 6 years across my company—and getting burned early—I’ve stopped chasing the lowest sticker price. The dealer with the best parts availability and local service almost always ends up cheaper over the equipment’s life, even if their initial quote is 5–7% higher. It took me 150+ orders and three expensive re-dos to learn that.
I manage a mid-sized road construction outfit—around 40 operators and mechanics. Our annual equipment budget runs roughly $2.4M, and we own two Leeboy motor graders (a 685 and a 635) plus one asphalt paver. When I was shopping for our second grader in 2023, I compared quotes from five dealers across three states.
First pass: Dealer A quoted $183,000 for a 685 model. Dealer B came in at $176,500. Dealer C was $179,200. Dealer D—my eventual choice—quoted $189,000. I almost dismissed D immediately.
What I didn’t account for in the first pass:
The “cheap” dealer was the expensive one. Period.
I now ask every dealer one question before getting into pricing: “What is your parts fill rate on Leeboy 685 and 635 models for blinds, circle gears, and hydraulic pumps?” If they hesitate or check a system, they’re not the dealer for me. If they answer immediately and offer a guarantee (like next-day on stocked items), they understand the equipment.
Never expected that a single question would separate the good dealers from the mediocre ones as cleanly as it has. Turns out, equipment dealers who stock the stuff that breaks are usually the ones who service the stuff that runs.
The “cheap” dealer makes sense in exactly one scenario: you have your own in-house mechanic who can handle all repairs, and you inventory your own spares. If you’re a large contractor with a full shop and parts stock, dealer service support is less important. For everyone else—and that’s 95% of companies like mine—the dealer relationship matters more than the initial price.
I also don’t recommend the base-model Leeboy if you’re working in high-abrasion conditions. The 635 is a great machine, but if you’re grading heavily abrasive material, spring for the 685 or 785 with the upgraded wear packages. The cost difference is around $12,000–15,000; replacing a worn-out circle gear once wipes that out.
We bought our 635 used (2019 model, 3,200 hours) from a dealer who specializes in pre-owned. It’s been a solid machine, but I budget 8–10% of purchase price annually for unscheduled repairs. On a new unit, that number is closer to 3–5%. If your cash flow is tight and you can handle unexpected downtime, used is fine. If every day of downtime hurts your bottom line, new—with a dealer you trust—pays for itself in avoided headaches.
And yeah, “how to mix concrete in a bucket” is a search term someone typed to get here. If that’s you, dial in that mix ratio (3:2:1, gravel:sand:cement, water until it looks like oatmeal). But for equipment buying, don’t mix your dealer evaluation the same way.